Public Service Commission of West Virginia - Consumer Affairs complaint filing guide

How to file a consumer complaint with Public Service Commission of West Virginia - Consumer Affairs for West Virginia utilities.

Regulates public utilities in West Virginia, including electric, natural gas, water, sewer, telephone, and other utility services under commission jurisdiction. Consumer Affairs assists customers with informal utility complaints involving billing, service quality, outages, disconnections, and regulated utility practices.

Jurisdiction
West Virginia
Category
Utilities
Filing method
mixed
Verification status
verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Public Service Commission of West Virginia - Consumer Affairs (official form)