Hawaii Public Utilities Commission complaint filing guide

How to file a consumer complaint with Hawaii Public Utilities Commission for Hawaii utilities.

Regulates public utility companies and certain transportation and telecommunications providers in Hawaii. The commission accepts informal and formal complaints involving regulated utility billing, service quality, disconnection, and provider practices.

Jurisdiction
Hawaii
Category
Utilities
Filing method
online form
Verification status
verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Hawaii Public Utilities Commission (official form)