Massachusetts Division of Banks complaint filing guide
How to file a consumer complaint with Massachusetts Division of Banks for Massachusetts banking & finance.
Regulates Massachusetts state-chartered banks, credit unions, mortgage lenders and brokers, debt collectors, money transmitters, check cashers, finance companies, and other financial services providers.
- Jurisdiction
- Massachusetts
- Category
- Banking & Finance
- Filing method
- online form
- Verification status
- verified (last verified 2026-05-13)
Response times vary by agency. Check the agency's website for its current timeline.
File a complaint with Massachusetts Division of Banks (official form)