Massachusetts Attorney General's Office - Consumer Advocacy and Response Division complaint filing guide

How to file a consumer complaint with Massachusetts Attorney General's Office - Consumer Advocacy and Response Division for Massachusetts consumer protection.

Handles consumer complaints involving businesses, defective products, auto sales, debt collection, home improvement contracts, identity theft, mortgage servicing, telemarketing scams, and other consumer marketplace disputes in Massachusetts.

Jurisdiction
Massachusetts
Category
Consumer Protection
Filing method
online form
Verification status
verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Massachusetts Attorney General's Office - Consumer Advocacy and Response Division (official form)