Florida Public Service Commission - Consumer Assistance complaint filing guide

How to file a consumer complaint with Florida Public Service Commission - Consumer Assistance for Florida utilities.

Regulates investor-owned electric, natural gas, water, and wastewater utilities, as well as certain telecommunications services in Florida. The commission accepts consumer complaints involving regulated utility rates, billing, service quality, and related issues.

Jurisdiction
Florida
Category
Utilities
Filing method
online form
Verification status
verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Florida Public Service Commission - Consumer Assistance (official form)