Florida Department of Financial Services - Division of Consumer Services complaint filing guide

How to file a consumer complaint with Florida Department of Financial Services - Division of Consumer Services for Florida insurance.

Assists Florida consumers with insurance questions and formal insurance complaints involving policies purchased in Florida. The division helps consumers resolve insurance issues and routes formal complaints through its Consumer Assistance Portal.

Jurisdiction
Florida
Category
Insurance
Filing method
online portal
Verification status
verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Florida Department of Financial Services - Division of Consumer Services (official form)