Public Utility Commission of Texas - Consumer Protection Division complaint filing guide

How to file a consumer complaint with Public Utility Commission of Texas - Consumer Protection Division for Texas utilities.

Regulates electric, water, wastewater, sewer, and telecommunications utilities under Texas Public Utility Commission jurisdiction. The commission accepts informal and formal complaints involving billing, service quality, disconnections, and regulated provider practices.

Jurisdiction
Texas
Category
Utilities
Filing method
online form
Verification status
verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Public Utility Commission of Texas - Consumer Protection Division (official form)