Michigan Public Service Commission - Customer Assistance Division complaint filing guide
How to file a consumer complaint with Michigan Public Service Commission - Customer Assistance Division for Michigan utilities.
Regulates investor-owned electric, natural gas, telecommunications, video/cable, and other utility services under Michigan Public Service Commission jurisdiction. The Customer Assistance Division handles informal utility complaints involving billing, service quality, disconnection, and regulated provider practices.
- Jurisdiction
- Michigan
- Category
- Utilities
- Filing method
- online form
- Verification status
- verified (last verified 2026-05-13)
Response times vary by agency. Check the agency's website for its current timeline.