New York State Department of Public Service - Office of Consumer Services complaint filing guide
How to file a consumer complaint with New York State Department of Public Service - Office of Consumer Services for New York utilities.
Handles complaints about regulated electric, natural gas, steam, water, telephone, and cable service providers in New York. The office assists with billing, service quality, disconnection, deposit, metering, and related utility disputes.
- Jurisdiction
- New York
- Category
- Utilities
- Filing method
- online form
- Verification status
- verified (last verified 2026-05-13)
Response times vary by agency. Check the agency's website for its current timeline.