New York State Department of Financial Services complaint filing guide
How to file a consumer complaint with New York State Department of Financial Services for New York banking & finance.
Regulates New York state-chartered banks, mortgage lenders, mortgage servicers, licensed lenders, money transmitters, virtual currency businesses, and other financial services entities. The department accepts complaints involving banks, lenders, mortgages, student loans, debt collection, and related financial services.
- Jurisdiction
- New York
- Category
- Banking & Finance
- Filing method
- online portal
- Verification status
- verified (last verified 2026-05-13)
Response times vary by agency. Check the agency's website for its current timeline.
File a complaint with New York State Department of Financial Services (official form)