New Jersey Board of Public Utilities - Division of Customer Assistance complaint filing guide

How to file a consumer complaint with New Jersey Board of Public Utilities - Division of Customer Assistance for New Jersey utilities.

Regulates investor-owned electric, natural gas, water, wastewater, telecommunications, and cable television services in New Jersey. The Division of Customer Assistance handles consumer complaints involving billing, service quality, deposits, disconnections, and utility practices.

Jurisdiction
New Jersey
Category
Utilities
Filing method
online form
Verification status
verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with New Jersey Board of Public Utilities - Division of Customer Assistance (official form)