Missouri Public Service Commission - Consumer Services Unit complaint filing guide

How to file a consumer complaint with Missouri Public Service Commission - Consumer Services Unit for Missouri utilities.

Regulates investor-owned electric, natural gas, water, sewer, steam, and certain telecommunications utilities in Missouri. The Consumer Services Unit assists with billing, service, and reliability complaints involving regulated utilities.

Jurisdiction

Missouri

Category

Utilities

Filing method

online form

Verification status

verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Missouri Public Service Commission - Consumer Services Unit (official form)