California Public Utilities Commission - Consumer Affairs Branch complaint filing guide
How to file a consumer complaint with California Public Utilities Commission - Consumer Affairs Branch for California utilities.
Regulates investor-owned electric, natural gas, water, telephone, and certain transportation utilities and services in California. The Consumer Affairs Branch handles informal billing, service, and utility complaints.
- Jurisdiction
- California
- Category
- Utilities
- Filing method
- online form
- Verification status
- verified (last verified 2026-05-13)
Response times vary by agency. Check the agency's website for its current timeline.