Pennsylvania Public Utility Commission – Bureau of Consumer Services complaint filing guide

How to file a consumer complaint with Pennsylvania Public Utility Commission – Bureau of Consumer Services for Pennsylvania utilities.

Handles informal complaints against regulated electric, gas, water, sewer and telecommunications utilities; mediates service and billing disputes.

Jurisdiction
Pennsylvania
Category
Utilities
Filing method
mixed
Verification status
verified (last verified 2026-05-13)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Pennsylvania Public Utility Commission – Bureau of Consumer Services (official form)