National Credit Union Administration - Consumer Assistance Center complaint filing guide

How to file a consumer complaint with National Credit Union Administration - Consumer Assistance Center for Federal banking & finance.

Handles consumer complaints involving federal credit unions and federally insured credit unions after consumers attempt to resolve the issue directly with the credit union.

Jurisdiction
Federal
Category
Banking & Finance
Filing method
mixed
Verification status
verified (last verified 2026-05-29)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with National Credit Union Administration - Consumer Assistance Center (official form)