Office of the Comptroller of the Currency - Customer Assistance Group complaint filing guide

How to file a consumer complaint with Office of the Comptroller of the Currency - Customer Assistance Group for Federal banking & finance.

Handles complaints involving national banks and federal savings associations, including deposit accounts, lending, credit cards, mortgages, and bank service issues.

Jurisdiction
Federal
Category
Banking & Finance
Filing method
online portal
Verification status
verified (last verified 2026-05-29)

Response times vary by agency. Check the agency's website for its current timeline.

File a complaint with Office of the Comptroller of the Currency - Customer Assistance Group (official form)